Oklahoma Service Technician Practice Exam

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What should a technician do to prepare for a job site?

Gather all available staff for training

Review service requests and gather necessary tools and equipment

The most effective preparation for a job site involves reviewing service requests and gathering the necessary tools and equipment. Understanding the specifics of the service request allows the technician to identify the problem that needs to be addressed. This ensures that they arrive on-site with the right tools, equipment, and materials to complete the job efficiently, minimizing delays and maximizing productivity.

While training staff may be important for overall skill development, it is not the immediate priority for preparing for a specific job. Contacting the homeowner can enhance communication and confirm details; however, it does not directly equip the technician for the tasks ahead. Checking social media for updates is generally unrelated to specific job preparation and does not contribute to the practical needs of a technician on-site. Thus, reviewing the service request and assembling the appropriate tools remains the most crucial step in preparing for a job site.

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Contact the homeowner for confirmation

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