Which of the following is likely NOT a responsibility of a service technician?

Prepare for the Oklahoma Service Technician Exam. Test your knowledge with flashcards and multiple choice questions, each with hints and explanations. Get ready for your exam success!

The responsibility of conducting customer service training is typically not a duty that falls under the purview of a service technician. Service technicians are primarily focused on the technical aspects of their job, which include installing new appliances, troubleshooting repairs, and performing preventive maintenance. These roles require specific technical skills and expertise in operating and repairing equipment.

While customer service skills are important for technicians during their interactions with clients, the actual training of others in customer service practices is often the responsibility of a dedicated customer service or training team rather than the technicians themselves. Thus, option B accurately reflects a task that is likely outside the scope of a service technician's responsibilities.

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